FAQs

Frequently Asked Questions

Last Updated on February 29, 2021

In order to keep the cost of shipping down, I use standard untracked letter mail delivery unless you request and purchase a shipping upgrade. The following are estimates based on Canada Post's website.

Canada:

Shipping typically takes 5-7 business days for most areas in Canada. If you have not received your order within 2 weeks of the shipping date, please contact me.

United States:

Shipping typically takes 1-3 weeks for most area in the United States. If you have not received your order within 4 weeks of the shipping date, please contact me.

International:

Shipping typically takes 1-8 weeks depending on where in the world you are. If you have not received your order within 8 weeks of the shipping date, please contact me.

In order to keep the cost of shipping down, my standard shipping option does not include tracking. You may purchase tracking as a shipping upgrade.

I strive to have a quick processing time – with all orders shipping within 5 business days (except during sales and when otherwise stated). I ship orders 2- 3 times a week during regular business hours (Mountain Standard Time). Please also remember, I am located in Canada and may have different holidays than you.

I may be able to combine or modify your order – due to the fact that I ship orders as quickly as possible this may not always be possible. Please contact me as quickly as possible after (or even before) ordering to avoid disappointment.

Oh no! I am truly sorry to hear that. Sometimes I make mistakes and get confused. But don’t worry, just send me a message and I’ll be my best to find a solution for you.

If you are looking to get sheets with specific colors (example, a full sheet of one design in only purple) just purchase the customization listing and follow the directions on that page.

I am no longer able to take on custom designs.

But I am always open to hearing your ideas for new sticker designs – just send me a message or contact me on Instagram or Facebook.

Please note, it is not always possible to create custom stickers or make changes to existing designs.

Yes! For the best deals join the Midnight Snackers VIP club! Not only will your get awesome freebies, sneak peaks, and indulgent goodies delivered right into your inbox, but you’ll also save 20% on all your orders. See the link at the bottom of this page or go to eepurl.com dlc4ik join now.

You can also follow us on Facebook or Instagram to see when we have sales and other promotions.

I do my absolute best to provide a clear photo of each sheet in the listing photo. This is so you know exactly what you’re getting with no sad surprises. The size of each sheet is also listed in the description. Each individual stickers typically ranges in size from about 0.5 inches to 1.5 inches. If you are curious about the exact size of any individual sticker, just contact me and I’ll be happy to help you out.

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